Support Service & Parts
The spare parts held in stock are stored in a PLC controlled, automatic pre-selected storage system.
Staff are friendly and always ready to help.
We hold one of the largest inventories of tobacco related spare parts, covering various cigarette making machines, together with all down stream equipment, covering soft packers, hinge lid packers, stampers, unit wrappers, carton boxers and overwrappers, together with varieties that are commonly used in the industry.
We are reported to stock a minimum of 30,000 seperate line items and have a quick fire team, which can react to any urgency for any spares demand.
To identify spare parts which vary from the traditionally known spares, is the greatest problem. The serial number of the machinery, complete with part number and sub assembly item number would advise full information for HTMS to respond quickly.